0 - 60 days from purchase date, your return will be processed as a refund, back to the original form of payment.

60+ days from purchase date, returns will not be accepted except where required by law.


Step 1. Please submit your request to

Step 2. Package the items for return in any box and enclose the completed Return/Exchange Form.

Step 3. Mail your items to:

PO Box 165
Ettalong Beach, NSW 2257 Australia

Please note that you are responsible for shipping costs and the safe return of merchandise.

Step 4. Most returns are processed within 3-7 business days of receipt. You will receive an email confirmation once your return or exchange has been processed.

For your protection, we recommend that you always use a recorded-delivery service to return the products, as we will not process any refunds until we receive the products back.
We will refund using the same payment method of the original purchase.