Do your products contain parabens?
With confidence our products contain no; Parabens, mineral oil, SLS, Lanolin, sulphates, artificial colouring or scents. Did we forget to mention while also being cruelty free?
I’m pregnant / breast-feeding, are you products safe to use?
All the products available on our retail store are pregnancy and breastfeeding safe.
There are some products in our Professional range - which is only available to clinics and/or in treatment - that we would advise against using while pregnant or breastfeeding. These are the:- Clear Correct Peel
- Skin C.E.O Peel and
- Super Fruit Jessner Peel
I’m concerned about my skins reaction to Vitamin A. Do you use retinol?
Thats totally understandable. Our vitamin A serums consist of a superior derivative of Vitamin A, Retinaldehyde. Retinaldehyde Works like prescription A without the side effects. It is the skins natural storage form of Vitamin A which doesn’t compromise the epidermis equaling no irritation.
Stored within the fat cell it is converted to Retinoic Acid within the skin meaning it never makes it into the blood stream making it safe during pregnancy
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
How long does shipping take?
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Standard shipping time for the states & countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:
- Australia Standard: Metro 2-3 days Regional 5-9 days
- Australia Express: Metro 1-2 days Regional 2-3 days